Research: Newspaper

http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2002/10/21/BU142736.DTL&hw=AOL+instant+message&sn=002&sc=974

This article talks about the AOL instant messaging service compared to the MSN instant messager and what I was more interested in this article was some of the new features that AIM had put in their server. Like caller id so when someone calls you, it says their number and gives you an option to ignore it or select from a variety of messsages to play on the machine. AIM is a clear cut favorite with over 25 million subscribers in the US while MSN has less than 8 million.